Dear Mr McAllister
Reference CAS-579993
Thanks for contacting us regarding BBC Three’s ‘Coming of Age’.
I understand that you’re unhappy with the quality of this programme as you don’t find the humour to be entertaining.
We try to provide a wide range of programmes across our television output that will be of interest to every section of our audience. However, there will inevitably be times, hopefully rare, when what’s on offer doesn’t meet your own particular interests. Research shows us that in a typical week we do provide a substantial number of programmes which everyone can enjoy, but I’m sorry that you have been disappointed with this programme.
We’re guided by the feedback that we receive and to that end I’d like to assure you that I’ve registered your complaint on our audience log. This is a daily report of audience feedback that’s circulated to many BBC staff, including members of the BBC Executive Board, programme makers, channel controllers and other senior managers.
The audience logs are seen as important documents that can help shape decisions about future programming and content.
Thanks again for taking the time to contact us.
Kind Regards
Tanya McKee
BBC Complaints
